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	<title>mizChartreuse &#124;&#124; redefiningSuccess &#187; deals and savings</title>
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		<title>Open mouth; insert rewards.</title>
		<link>http://mizchartreuse.com/2009/07/28/open-mouth-insert-rewards/</link>
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		<pubDate>Tue, 28 Jul 2009 23:37:29 +0000</pubDate>
		<dc:creator>Chartreuse</dc:creator>
				<category><![CDATA[fierce flawless fabulous femme]]></category>
		<category><![CDATA[deals and savings]]></category>
		<category><![CDATA[discounts]]></category>
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		<description><![CDATA[&#8220;Customers don&#8217;t expect you to be perfect. They do expect you to fix things when they go wrong.&#8221; -Donald Porter, British Airways. *** It’s true. When I worked at the customer service desk at Sam Ash Music in Buffalo Grove, we made exceptions to our strict “rules” and “policies” every day. People would get steep discounts (sometimes [...]]]></description>
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